It drives.
Triage, routing, the first draft of the fix. Larkin takes the busywork so your people take the decisions.
Meet Agent Larkin
Drives your IT.
Knows your business.
Has your team’s back.
The agent that runs the queue, remembers how your business works, and never makes a move without your say-so.
Benefits
It knows.
Your knowledge base, your organisation, your history. Every ticket you close makes it sharper.
It asks first.
No surprises, no silent changes. Nothing moves until a named person says go.
How it works
Fast hands. Your call.
Larkin lines up the next move. A named person says go. The receipt stays with the work.
01Propose
02Named approver
03Execute
04Record
VPN access · High priority
Remote team cannot connect to VPN
Twelve users received an authentication error after this morning’s identity provider update.
Audit trail
Proposal created · Waiting for Samira’s decision
ProfessionalApproval-gated AI and the complete audit trail begin here.
EnterpriseEarned autonomy needs explicit permission after repeated clean approvals.
Who it’s for
Built for the people who answer for it.
IT managers
One view of the queue, the approvals and the evidence. No more chasing.
IT services firms
One standard of service for every client, with automation on a short leash.
Budget owners
A price per employee you can read, and proof behind every decision.
UAE and Saudi buyers
Run it on your own servers and keep your data in-country.
Pricing
Plain prices. No surprises.
Per employee, per month, in US dollars. Pick how you host and the number changes in front of you.
Hosting
01
Starter
The service desk, done properly.
15USD
/ employee / month
/ employee / month
- Service desk
- Incidents and requests
- Knowledge base
02
Growth
More structure. Sharper insight.
28USD
/ employee / month
/ employee / month
- Everything in Starter
- SLAs and service catalog
- Analytics
- Monitoring webhooks
03Agent included
Professional
The agent joins the desk. You stay in charge.
80USD
/ employee / month
/ employee / month
- Everything in Growth
- Problems and major incidents
- Change, release, assets and CMDB
- Access management
- Approval-gated AI and audit
04
Enterprise
Built for scale, wired for governance.
CustomBuilt around your needs
- Everything in Professional
- ERP routing
- Earned autonomy
- Agent studio
Enquiry
Let’s talk shop.
Tell us about your desk. A real person replies by email.
Your detailsUsed only to answer this enquiry.